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CONTACT US FIRST
Please contact us first with any questions you might have about the site or your billing. We will respond quickly to your concern or question, usually within 24 business hours or by the next Monday if you contact us during the weekend. To contact us please use the Contact Us button to the left.

HOW DO I CANCEL MY MEMBERSHIP?
First check your confirmation emails to see which processor you signed up through.

If you joined through CCBill, CLICK HERE TO CANCEL MEMBERSHIP.

If you joined through NETBILLING, CLICK HERE TO CANCEL MEMBERSHIP.

If you joined through LOCAL BILLING, CLICK HERE TO CANCEL MEMBERSHIP.

HOW DO I JOIN?
It's easy to become a member. First, by joining, you accept the site terms. If you have read and understood these terms, and you are over 18 years of age, you are ready to join. Go directly to the sign up page and within minutes you'll be a member of www.jakecruise.com!

NOTE: You are solely responsible for your user name and password. This site is equipped with software that will terminate any account that is used by more than 3 computers.  We urge you to use a unique user name and password for this site. Using the same user name and password for multiple sites increases the likelihood that they will be stolen and abused.  If this happens, your account will be terminated and no refund will be given. 

WHAT DO I NEED TO USE THIS SITE?
My movies come in two formats: Quicktime 7 and Windows Media 11. Quicktime will give you the best quality and experience. Both formats are intended for broadband users and all movies are downloadable. If you connect to the internet using a dial-up account instead of DSL or Cable, then keep in mind that this site is intended for broadband users.

You need to have the latest versions of the player or you will not be able to see or hear the movies. To get the latest free players click here for Quicktime 7 or click here for Windows Media 11.

As a member you will have access to all movies and photographs.  In order to ensure a quality experience for all members, downloads are limited to 5,000 megabytes (5 gigabytes) per member per day.  This is equivalent to 10 movies and their photographs. 

NOTE: A broadband connection, a fast computer with lots of RAM, the latest version of your movie player will give you the best experience.

I LOST MY USER NAME AND/OR PASSWORD HOW DO I FIND IT?
Click here if you joined through CCBILL and fill in at least two fields to retrieve your user name and password.

Click here if you joined through NETBILLING and fill in at least two fields to retrieve your user name and password.

Click here if you joined through LOCAL BILLING and fill in at least two fields to retrieve your user name and password.

WHY SHOULD I JOIN?
Unlike other membership sites that have the same old pictures over and over again (you know the ones), we have all original content. You will not find these photos or videos on any site not owned by Jake Cruise Media. We shoot all the models using the latest digital technology, then edit the content in house. We update the site twice a week.

AOL USERS (IMPORTANT!!)
To get clearer .jpeg photo images, go to your AOL tool bar, click My AOL and then choose Preferences, then WWW, then the tab that says Web Graphics. Then uncheck the box "Use Compressed Graphics." This will increase the quality of most web images by preventing the AOL browser from converting .jpeg files into AOL's .art files. Any images already viewed (temporary Internet files) will remain Art files until your temporary Internet files are "deleted." Also, to ensure that you are always getting the latest updates, under the GENERAL tab, go to the section addressing Temporary Internet Files and click on SETTINGS. Then choose the option "Check for new versions of the page every time you visit the page." This will greatly enhance your visits.

ADDITIONAL COPYRIGHT AND DISCLAIMER INFORMATION   
All text, images, graphics, and icons contained in this site are © copyright Jake Cruise Media, 2001-2009. All rights reserved. No text, images, video, graphics, or icons may be reproduced in any form without written permission from the owner of this Site. Materials on this web site may be accessed for personal, noncommercial home use only. Subscribers and visitors to this site may not modify, publish, display, create derivative works, or in any way exploit the content of this web site.

If you have any questions at all, please contact us.